Two Bedroom Apartment

1 Night

Deposit / Payment Policy

MacArthur Chambers Apartments' Terms and Conditions
When you make a booking with us the following terms and conditions will apply:

1. Age: You must be at least 18 years of age to make a booking of any accommodation displayed on our site

2. Guarantee/Payment: By providing us with a credit card and accepting these terms you agree that this credit card is a guarantee for the price of the accommodation. MacArthur Chambers is authorized to charge that credit card in the case where you do not provide an alternative card at reception on check in or, if you are a late arrival, the morning after your arrival date. MacArthur Chambers also has the right to charge this card in the event that the booking is cancelled without conforming to the cancellation policy or the guest does not arrive.

3. Changes to bookings: If you want to change any details of your booking, these can be amended through our online system or by contacting our Reservations team. We will do our best to assist you, but cannot guarantee that changes can be made. If you fail to cancel a booking and do not check-in in accordance with the booking made, you will be charged for up to the full amount of the booking made.

4. Requirements upon Check in: The person registering at check in must be at least 18 years of age. In addition, to eliminate identity fraud, MacArthur Chambers will ask you to provide photo ID and a valid Credit Card at check in to ensure that your identity matches the booking identity. A copy of this photo ID will be retained by MacArthur Chambers to minimise the risk of fraudulent credit card usage and for verification purposes with your credit card provider in the event of disputation.

We take your Credit Card to ensure your identity/signature matches your photo ID. We also require a $300 pre-authorisation security bond held from the credit card supplied this amount is subect to change during major events. We take the pre-authorisation to cover any issues that may arise with relation to incidentals, chargeback’s, callouts, fraud, extra cleaning and damage to the property. This amount is released within 7 to 10 days if none of the above has occurred. We do not accept Cash Bonds.

Check-in time after 2 p.m. Check-out time 10.00 a.m subject to change.

5. Cancellation Policy: Reservations must be cancelled 48 hours prior to arrival to avoid a penalty of one night’s room and tax. Reservations made on the "Pre-Paid Non-Refundable rate" will incur the full cost if cancelled. Management reserves the right to refuse reservations.

6. Extras: Carparking is $15 AUD per night. Charges Apply for Rollaway Beds or Cots- subject to availability. Extra People Charged at $60 per night.

7. Site Information: We reserve the right to change information displayed on our site including these terms and conditions at any time without notice to you.

8. Fairness: We always try to settle any issues or complaints quickly and fairly. Any correspondence should be sent to Attention: Customer Service, 201 Edward St,  Brisbane, Queensland, 4000, Australia.

MacArthur Chambers is a totally Non-Smoking property including balconies and public areas. We operate under a 'Zero Tolerance' policy and inconsiderate behaviour will not be accepted.

Pet Policy:  No pets allowed.

Cancellation Policy

5. Cancellation Policy: Reservations must be cancelled 48 hours prior to arrival to avoid a penalty of one night’s room and tax. Reservations made on the "Pre-Paid Non-Refundable rate" will incur the full cost if cancelled. Management reserves the right to refuse reservations.